Ring My LeadsThese terms explain how Ring My Leads works and what we expect from you. They are written in plain English. Please read them before you start.
Who we are
Ring My Leads is an AI calling service run by Gourav Mediratta from Amritsar, Punjab. In these terms, "we" and "us" means Ring My Leads. "You" means the business that opens an account.
By signing up or adding money to your account, you agree to these terms, our privacy policy, refund policy, acceptable use policy and compliance and KYC policy.
The service
We call your leads with an AI voice agent in your company's name. It follows a script you approve. After each call you get the result, the recording and the transcript in your dashboard, and a WhatsApp report for interested leads.
We may improve or change features over time. If a change takes away something you pay for, we will tell you first.
Your account and KYC
You must be a real business or professional, 18 years or older, and give us true details. Before the first call, we verify your business (KYC). We may refuse or close an account that does not pass KYC. What we ask for is in our KYC policy.
Keep your login safe. Anything done from your login or your team's logins is your responsibility.
Prepaid balance and pricing
- You start with ₹10,000. All of it becomes calling balance.
- Calls cost ₹5 per connected minute, billed per second. Example: a 20-second call costs ₹1.67.
- A connected minute starts when the person picks up and ends when the call ends. Unanswered, busy, switched-off and ringing time are free.
- The dashboard is free. There is no setup fee and no monthly fee.
- The service is prepaid. Calls stop when your balance runs out and start again when you add money.
- Unused balance does not expire for 12 months from your last top-up.
- We may change the rate for the future with at least 15 days' notice on WhatsApp or in the dashboard. Balance you already added is used at the rate shown when you added it.
Refunds follow our refund policy.
Your leads and their consent
You are responsible for the numbers you upload or send to us. You confirm that every person on your list made an enquiry with you or agreed to be contacted by you, and that you are allowed to share their details with us for this purpose.
Do not upload bought lists, scraped numbers or numbers of people who asked you not to call. If someone complains that they never agreed, you must show us their consent when we ask.
Scripts and calling rules
We write the calling script with you. You approve it before the first real call. Calls speak in your company's name. If a person asks whether they are talking to a real person, the AI answers honestly. Calls are made only between 9 AM and 9 PM. All calls follow our compliance policy and acceptable use policy.
Fair use
To keep phone networks and caller numbers healthy, we may limit how many calls run at the same time and how many calls run per day. We may slow or pause calling if a caller number gets marked as spam, if many people hang up or complain, or if a list looks like it was not collected with consent.
Suspension and closing
We can pause or close your account, without notice if needed, for misuse, for complaints from the people called, for a breach of these terms, or if a law, regulator or phone network asks us to. If we close your account for a reason that is not your fault, we refund your unused balance.
You can stop at any time: pause calling with one tap in the dashboard, or ask us to close your account.
No guarantee of results
We call your leads and report what happened. We do not promise any number of sales, bookings, site visits or answered calls. Results depend on your leads, your offer and your team's follow-up.
Limit of liability
The service is provided as it is. Calls can fail because of phone networks, wrong numbers or outages we do not control. To the extent the law allows, our total liability to you for any claim is limited to the amount you paid us in the 3 months before the claim. We are not liable for lost profit, lost business or indirect losses.
You agree to cover us for any claim, fine or loss caused by numbers you uploaded without consent or by your misuse of the service.
Data
How we handle your data and your leads' data is explained in our privacy policy. For your leads' data, you decide why it is used and we process it for you.
Changes to these terms
We may update these terms. We will show the new date at the top of this page and tell active clients about important changes. Using the service after a change means you accept it.
Law and disputes
These terms are governed by the laws of India. Courts at Amritsar, Punjab have jurisdiction. Please talk to us first: most problems are solved with one message.
Contact
Gourav Mediratta, Ring My Leads, Amritsar, Punjab. WhatsApp +91 90464 66767.